At Altoni, we use the data received and collected from you for various purposes. You can read them below. But we can already say this: you will only benefit from it.
1. To send you newsletters
If you sign up for Altoni's newsletters, we will periodically keep you up to date with new products. On top of that, you will also receive interesting content, such as blog posts and relevant news. If you no longer wish to receive newsletters, you can always unsubscribe. At the bottom of each newsletter there is also a link you can use to easily unsubscribe. Done in a second.
2. To optimize our customer service
Do you have questions or complaints about Altoni products or services? Just call, email or chat with our customer service. We register what you tell us by phone, and we also keep track of the content of our chat messages and emails. That makes it all a little easier if you contact us again. In addition, we can improve our own services based on your experiences and questions.
3. To improve your online experience
When you visit our website, you hope to find what you are looking for. Preferably as fast and user-friendly as possible. Well, that's why Altoni keeps cookies. These are small text files that your computer or mobile device stores every time you visit our website. Thanks to these cookies, you do not have to enter the same information every time you contact us. They also show us how you use our website (Google Analytics), which pages you visit, and which path you take. In this way we gain insight into your online behaviour and user experience. Such analyses allow us to make our website more user-friendly. In short, cookies make your online experience a lot more pleasant. Eh yes, and to be honest, we also benefit from it of course. We also use them for marketing purposes. For example, your behaviour teaches us where we should place our call-to-actions.