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At Altoni, we use the data received and collected from you for various purposes. You can read them below. But we can already say this: you will only benefit from it.
1. To send you newsletters
If you sign up for Altoni's newsletters, we will periodically keep you up to date with new products. On top of that, you will also receive interesting content, such as blog posts and relevant news. If you no longer wish to receive newsletters, you can always unsubscribe. At the bottom of each newsletter there is also a link you can use to easily unsubscribe. Done in a second.
2. To optimize our customer service
Do you have questions or complaints about Altoni products or services? Just call, email or chat with our customer service. We register what you tell us by phone, and we also keep track of the content of our chat messages and emails. That makes it all a little easier if you contact us again. In addition, we can improve our own services based on your experiences and questions.
3. To improve your online experience
Cookies
When you visit our website, you hope to find what you are looking for. Preferably as fast and user-friendly as possible. Well, that's why Altoni keeps cookies. These are small text files that your computer or mobile device stores every time you visit our website. Thanks to these cookies, you do not have to enter the same information every time you contact us. They also show us how you use our website (Google Analytics), which pages you visit, and which path you take. In this way we gain insight into your online behaviour and user experience. Such analyses allow us to make our website more user-friendly. In short, cookies make your online experience a lot more pleasant. Eh yes, and to be honest, we also benefit from it of course. We also use them for marketing purposes. For example, your behaviour teaches us where we should place our call-to-actions.
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics also uses “cookies” and uses them to create reports for us (the website operator) about your online behaviour. Google also uses this information to provide other services related to website activity and internet usage. Google may also share this information with third parties if required to do so by law, or to the extent that they process the information on behalf of Google. Google will not combine your IP address with other data in its possession. You can always refuse the use of cookies by adjusting the settings in your browser. In that case, there is a chance that you will not be able to use all the possibilities of the website. By using this website, you consent to the processing of the information by Google in the manner and for the purposes described above.
